Home › Legal and Transparency › Contact and Official Communication Policy
Draft, pending trustee approval

Contact and Official Communication Policy

To state which channels count as official communication from Dev's Foundation Trust, so donors and partners can verify authenticity.

Key provisions

  • Official email communication comes only from an address ending in the Trust's registered domain, currently devsfoundation.com
  • Payment instructions are never sent by email alone; verify any payment request by phone before acting on it
  • The official phone number and address are those published on the Contact and Compliance pages, and nowhere else
  • Report a suspected impersonation attempt to the contact details on this page immediately

Escalation

Suspected impersonation or phishing using the Trust's name goes to the Trust Admin immediately.

Policy record

ClassificationOperationally necessary
Applicable legal referencesGeneral principles of charitable trust accountability
Responsible roleTrust Admin
Approval authorityBoard of Trustees, Dev's Foundation Trust
StatusDraft, not yet approved by the Trustees
Version0.1, draft
Review scheduleAnnually, or on a relevant change in law
This is a draft policy template written for site structure purposes. It has not been reviewed by a lawyer. Please have it checked against applicable Indian law, including the Digital Personal Data Protection Act 2023 where relevant, before publishing it as the Trust's actual policy.